Privacy Policy

Civra Research Labs ("Civra," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://civraai.ink and related services.

1. Information We Collect

Personal Information: Name, email address, and other contact details when you create an account, sign up for updates, or make a payment.

Uploaded Files: We temporarily store files (e.g. SAP ABAP code/config files) that you upload for scanning. These are deleted within 7 days post-processing.

Usage Data: Pages visited, actions taken, browser/device data, and IP address, collected via cookies and analytics tools.

2. How We Use Your Information

We use your data to:

• Provide the Civra scanning services
• Deliver reports and results
• Communicate product updates and respond to queries
• Process payments via Stripe
• Improve our platform through usage insights

3. Data Security

We use industry-standard encryption (TLS/SSL) and secure cloud infrastructure to protect your data in transit and at rest. Our systems align with recognized security practices such as ISO 27001 and OWASP Top 10.

4. Data Retention

Uploaded files are automatically deleted within 7 days of processing. Personal account information is retained while your account is active or as required for legal and audit purposes.

5. Sharing Your Information

We do not sell or rent your data. We only share it with trusted third-party providers (e.g. Stripe for payments, analytics providers) under strict data protection agreements.

6. Your Rights

You may request access, correction, or deletion of your data by contacting us at info@civraai.ink.

7. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from children.

8. Contact Us

For privacy-related questions, reach out at info@civraai.ink.